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Delivery /returns


DELIVERY

Delivery 5 to 7 working days.

Delivery costs are on average 6€ (depending on weight) for all baskets under 150€. For purchases of 150€ or more, Madame Melon offers free delivery.

RETURNS

The return is charge of the client.The return must be made to the address that will be communicated to the customer by Madame Melon. After 7 days, it will not be possible to return the products.

The products must be in new condition and returned in their original packaging, to which is added a package covering the entire product; they must bear no trace of use, be accompanied by their accessories.

Only after verifying that these conditions are met will we proceed with an exchange or refund of the sums received for the returned items, with the exception of the initial shipping costs. If this is not the case, no reimbursement will be due, the customer will remain the owner of the product, which he may have returned at his own expense.