Legal information

The content of this website is provided by : MADAME MELON


NIF : X7035559C
Direccion: Baixada de viladecols 4, 08002 Barcelona
Email : madamemelonshop@gmail.com
Contact : Mélody Besnard

Hosting :
This website is hosted by SHOPIFY.

Privacy Policy

Last update: [insert date]

At Madame Melon, we deeply value the privacy of your personal data. This privacy policy explains what information we collect, how we use it, and what your rights are.

1. Data Controller

The data controller is: 

Madame Melon
Baixada de viladecols 4, 08002 Barcelona
Email: madamemelonshop@gmail.com
Website: www.madamemelon.com

2. Data We Collect

We collect personal data when you:

  • Place an order on our website (name, surname, address, email, phone number, payment information)

  • Subscribe to our newsletter (email address)

  • Contact us via the contact form or email

  • Download a guide or take part in campaigns (Instagram or others — name, email, message)

We also use cookies to improve your browsing experience. See our cookie policy [link or mention].

3. Purpose of Data Processing

Your data is used to:

  • Process and deliver your orders

  • Send you updates on new collections, workshops, or trips (if you consent)

  • Respond to your inquiries

  • Improve your experience on our website

4. Legal Basis

We process your personal data:

  • Because it is necessary to fulfill a contract (e.g., online purchases)

  • Based on your consent (e.g., newsletter)

  • To comply with legal obligations (e.g., invoicing)

5. Data Recipients

Your data may be shared with trusted service providers (e-commerce platform, hosting, mailing services), solely for the above-mentioned purposes.

6. Data Retention Period

  • Customer data: 3 years after your last contact

  • Billing data: 10 years (legal requirement)

  • Newsletter: until you unsubscribe

7. Your Rights

In accordance with the GDPR, you have the right to:

  • Access your data

  • Rectify or delete it

  • Object to or restrict processing

  • Data portability

  • Withdraw your consent at any time

To exercise your rights, contact us at [your email].

8. Security

We implement appropriate technical and organizational measures to protect your data.

9. Cookies

Our website uses cookies to analyze browsing behavior and enhance your experience. You can manage your preferences via your browser. 

10. Changes to the Policy

We may update this policy at any time. The latest version will always be available on this page.